SMS Program & Opt-In
How customers opt in to text messages from venues that use Birdie.
Birdie is a SaaS platform for independent golf simulator venues in the U.S. Toll-free SMS sends transactional messages to existing venue customers: booking confirmations, reminders, schedule changes, membership confirmations, and service updates tied to a customer's reservation or account. Messages go only to customers who provided their phone number through a venue's booking flow and affirmatively consented. We send no marketing blasts, no cold outreach, and use no purchased lists.
How opt-in works
Customers optionally opt in via a separate, unchecked-by-default SMS consent checkbox on the venue's booking form. Customers can complete a booking without checking it — SMS is only sent if the customer affirmatively opts in. Submitting a booking alone does not constitute consent. Phone numbers are never shared, sold, or rented.
Example booking form — a demonstration of the SMS opt-in checkbox as it appears on venue booking pages. This form does not submit or store any information.
By checking the box above and submitting, a customer consents to receive recurring automated SMS from the venue via Birdie. Consent is not a condition of booking or purchase. Message and data rates may apply.
What we send
Transactional and service messages tied to a customer's reservation or account — booking confirmations, reminders, schedule changes, membership confirmations, and occasional venue updates. Examples:
- Booking confirmation: “Hi [Name], your booking at [Venue] is confirmed for [Date/Time]. Reply STOP to opt out.”
- Booking reminder: “Reminder: your golf session at [Venue] starts in 3 hours. Reply STOP to opt out.”
- Membership confirmation: “Thanks for joining [Venue]! Your membership is now active. Reply STOP to opt out.”
- Occasional venue update: “[Venue]: Father’s Day gift cards now available — check your email for details. Reply STOP to opt out.”
When you opt in
After opting in, you'll receive a confirmation: “Birdie: You are subscribed to receive booking confirmations, reminders, and venue updates. Msg & data rates may apply. Reply STOP to opt out.”
Message frequency & rates
Message frequency varies based on your activity — the bookings you make and the reminders tied to your sessions. Message and data rates may apply, depending on your mobile carrier and plan.
Opt-in & opt-out keywords
Opt in or resubscribe by texting START, YES, or UNSTOP. Opt out at any time by replying STOP — you'll receive a single confirmation that you've been unsubscribed. For help, reply HELP, visit birdiegrow.com, or email luke@birdiegrow.com.
Privacy
Phone numbers are never shared, sold, or rented. Mobile information is handled as described in our Privacy Policy, and messaging is governed by our SMS Terms & Conditions.