Features | Bay Booking, Memberships & Door Access | Birdie

Everything Your Venue Needs. Nothing You Don't.

From the booking flow your customers see, to the dashboard you manage — purpose-built for golf simulator venues.

Book a Simulator Bay

Sample booking flow

SERVICE
Simulator Bay
TIME · Peak pricing
2:00 PM
$38/hr
5:00 PM
$52/hr
6:00 PM
$68/hr
8:00 PM
$62/hr
GROUP SIZE
1
2
3
4

Only 2 bays left at this time

Base rate$68.00/hr
Group (4 players)×1.75
Total$119.00
Reserve Bay

Bay 2 · Friday · 6:00 PM · 4 Players · $119.00

Example pricing — you set your own rates.

Every booking drop-off is revenue that walked away

Clunky booking flows cost you customers — and you never see it happen. Birdie provides a fast, clean way to reserve a bay. Built for how simulator venues actually sell time. Under 30 seconds from landing to confirmed booking.

Most operators don't realize the size of the gap until they see it.

Birdie reveals exactly where revenue disappears — by bay, by day, by hour. Once you see it, the fix becomes obvious.

Sample dashboard

Illustrative figures from an example venue — not Birdie averages or customer data.

Weekday Occupancy
-3.2% 41.3%
vs 44.5% last month
Lapsed Customers
+11 83
no booking in 60+ days
Revenue / Bay / Day
+$14 $187
vs $173 last month
Utilization by Bay
+4.1% 58.7%
across all 4 bays
Weekday Revenue Gap · Mon–Thu bookings vs capacity · Last 30 days +18%
Upcoming Bookings · 7 bookings · 3 this week
CustomerBayDateTimePlayersAmountStatus
Jake MorrisonBay 1Mar 196:00 PM4$68Confirmed
Sarah ChenBay 3Mar 197:30 PM2$52Confirmed
Mike TorresBay 2Mar 202:00 PM3$45Pending
Alex RiveraBay 4Mar 205:00 PM1$38Confirmed
Ryan ParkBay 3Mar 218:00 PM4$72Pending

Everything you need to run and grow your simulator business

The booking system handles your day-to-day. The intelligence layer shows you where to grow. Running more than one site? See how the multi-location platform consolidates every venue into one dashboard.

Booking system

Bay-Based Scheduling
Real-time availability across all bays
Membership Plans
Hour banks, bay restrictions, advance booking windows
Add-Ons at Checkout
BYOB, guests, custom items priced inline
Automated text and email confirmations, reminders and receipts
Instant booking confirmation + pre-session reminders
Stripe, Square, Clover & Helcim (beta) Payments
Built into the booking flow, no redirect. Helcim is in beta and enabled on request.
Mobile-Optimized
Full booking flow works in under 30 seconds on any device

Revenue intelligence

Weekday Utilization Tracking
See exactly which days and times are underperforming
Lapsed Customer Identification
Auto-segments customers inactive 60+ days
One-Click Reactivation Campaigns
Targeted SMS/email to bring back lapsed customers
Google Review Automation
Automated post-session SMS prompts build your reputation
Owner Dashboard
Every booking, bay status, revenue, and occupancy in real time
Multi-Location Support
One login across all your locations with a location switcher

Bay Agent

Bay Agent: your bookings, running on every simulator PC

Bay Agent is a program that runs on each simulator PC and connects the booking to the bay. It starts and ends sessions with the booking.

What it does

Starts and ends sessions with the booking
Opens the simulator software automatically
Offers customers extra time near the end of a session
Sends an alert if a bay goes offline
Staff exit PIN

Simulator software it detects

GSPro
TrackMan
ProTee VX
Uneekor
Full Swing
Foresight FSX Play / 2020
E6 Connect
TGC 2019 / 2K
Awesome Golf
Creative Golf 3D

Launch monitors it detects

TrackMan
Uneekor
ProTee VX
Foresight GC3 / GCQuad / Falcon
SkyTrak
Mevo+
Bushnell Launch Pro

Birdie stays hardware-agnostic: it is the booking layer above your simulators. Bay Agent detects the software and launch monitors listed here.

Door access, from booking to unlock

Birdie works with Kisi, PDK, UniFi Access, Avigilon Alta and RemoteLock. Here is what a customer and an owner see. See the integrations.

An unlock link or PIN with every booking
Sent to the customer by text or email.
A window you set
Valid from shortly before the session until shortly after it ends. The window is set per venue.
A fallback if a door does not open
If the door does not confirm it opened, the customer sees a fallback and the owner gets an alert.
Provider differences
Kisi unlocks through Kisi's own page. RemoteLock can send a PIN.

And everything else Birdie does for your venue

Pricing, memberships, leagues, lessons, marketing, operations and reporting, all in one system.

Booking & pricing

Peak, off-peak and time-of-day rates
Set per bay.
Surge (demand) pricing
Raises rates automatically at busy times.
AI pricing suggestions
Suggestions you review and apply in one click.
Block Time
Close bays for private events or members-only hours, one-off or repeating. Optionally let members, or specific plans, still book.
Booking length, step and advance-window rules
Per venue or per bay.
Members-only booking mode
Session extensions
Offered in the bay, or the customer extends by text.
Deposits, reserve-with-card or pay at venue
Booking waitlist for full times
Short-booking fee

Memberships

Hour-bank, unlimited, pay-per-use member-rate and unit/credit plans
Monthly, quarterly, annual and 6-month prepaid billing
Plan time windows
For example off-peak-only plans, with discounted rates outside the window.
Overage discounts and hour rollover
Discounts once hours run out; hours can roll over.
Grandfathered pricing for existing members
Family, household and group plans with seats
Plus add-on memberships linked to a main member.
Comped memberships
Pre-opening and pre-sale memberships
Charge on opening day.
Sign-up proration, birthday and anniversary bonus hours
Member self-service
Self-cancel, cancel at period end, self-pause.
Late-cancel and no-show fees
A flat amount per hour.
Punch passes
Waivers and membership agreements
Signed online, with versions.

Leagues, events & lessons

Leagues
Teams, rosters, weekly billing, standings, stroke-play scoring, league-night bay holds, waitlists, team invites and substitutes.
GSPro online tournament (SGT) integration for leagues
Events
Camps, clinics and tournaments, with custom sign-up forms, check-in and reminders.
Bookable packages
The customer pays once, then picks their own date and time.
Instructors and lesson booking
Availability, rates and intake questions.
Lesson packages and member lesson rates
Club fitting
Fitting proposals, a build stage board, vendors and custom orders.

Growth & marketing

Gift cards
Sold online or issued by staff.
Promo codes, BOGO offers and corporate promo programs
Referral program
Rewards in cash, hours or recurring discounts, including tiers.
Guest passes
Campaigns and Segments
Text and email.
Workflows
Multi-step automations.
Messages inbox
Text and email threads for each customer in one place.
Google review requests, lapsed and at-risk customer reactivation, birthday campaigns and a newsletter
Ad landing pages and lead capture
With automatic follow-ups.

Operations

Food & beverage
Menu, modifiers, bay tabs and kitchen tickets.
Merchandise
With variants and stock.
Square in-person sales
Matched to customer profiles.
Sales tax and online convenience fee
Including tax-exempt plans.
Card on file
Automatic renewals and retries.
Team roles and permissions
Staff scheduling
Shifts, swaps and time off, plus a time clock, payroll exports and commissions.
Activity log
Every change recorded with who made it.

Customer experience

A booking page themed to your venue
Bays, lessons, events, memberships and gift cards.
Customer portal
One-time-code sign-in. Customers book, see hours and balances, update their card and sign waivers.

Reporting

Owner dashboard
Revenue reports
Utilization heatmaps

Onboarding & support

Done-for-you migration
Customers, memberships, history, gift cards and league rosters, moved by CSV.
In-app Resources hub
Setup guides, plus a help bot that answers from those docs.

Most tools stop at reservations. Birdie doesn't.

Generic booking tools manage reservations. Birdie manages revenue — from the first booking to the repeat visit you didn't know you were missing.

Booking Engine

Purpose-built for bays, hourly blocks, and group-based reservations. Captures every booking and the data behind it.

Revenue Intelligence

Reveals occupancy gaps, booking trends, and the exact revenue you're leaving on the table during slow periods.

Customer Operations

Tracks who booked, how often they return, what they spend — and flags who needs to come back.

Ready to see it live?

Free walkthrough. No commitment. We handle all setup.

Book a Demo